Below are some Frequently Asked Questions.

If you have more detailed questions please contact us or submit a web request to hear from Ray.

Q. What does a domestic alarm system consist of ?
At the very least we want to protect the doors and windows leading into the home. Most break-ins occur through a forced door or broken window.  We then address additional protection with the homeowner. Smoke alarm detection is also extremely important 
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Q. Can I operate my alarm when I am at home?
Yes! A properly designed security system allows a separate setting for “at home” or “away” operation.

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Q. Can I set my alarm with a dog or cat inside?
Yes! we offer the choice in motion detectors that can be pet immune! (conditions apply)

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Q. Does the alarm sound a siren when activated ?
Yes! We have audible devices such as external and internal sirens and sounders, which are in most cases, “a first line of defense” for deterring burglars. We also will discuss with you the options of a “silent” alarm in the event of duress.

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Q. Does the alarm work when the AC power is out?
Yes! All of our alarm systems are designed with a “standby battery” that will operate your alarm during a power failure.

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Q. Will I get a discount on my home insurance when I purchase a security system?
Yes! Most insurance companies will discount your insurance rates (check with your insurance company)

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Q. Will my children be able to use the alarm?
Yes! The system can be armed with the press of a button and disarmed with a 4-digit code or key fob.

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Q. What happens if I accidentally set off my alarm system?
Simply use your alarm code to silence the alarm and then if monitored call your Central Station with your unique password to cancel a response.

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Q. How has home security changed in the past 15 years?  Technology’s place in those changes?
Home security solutions are similar in scope, however much different technically.  Wireless technology has evolved into a better solution with long-battery life.  Remote Services is available with Apps available to be connected to the security system remotely and a “lifestyle” component has recently been introduced, with integration to lighting controls, thermostats for temperature control and the ability to lock/unlock doors which are integrated to the security system in the home.

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Q. What are some current trends in the security industry?
As mentioned in the comments regarding changes with technology, the consumer is now interested in staying connected.  Most home-owners have smart phones and if they currently don’t have one, they will soon.  Staying connected remotely is certainly a trend.

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Q. What are you seeing in today’s marketplace?
Growth.  More households are interested in life safety and protecting their stuff.  The unfortunate reality is even though we live in nice, safe communities, we are still vulnerable.

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Q. Investment ?
The installation cost is a onetime investment.  The ongoing monitoring costs (if required) are typically a monthly payment. 

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Q. What are good fits for home security?
There is always a fit.  Protecting what matters most; for some it is about life safety.  For others, it is about protecting their stuff!

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Q. What does the future hold for security?
Continued advancements with remote services and integration.

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FAQ
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FAQ